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American Musical Supply Report Card & Customer Reviews

Ratings Report Card*

American Musical Supply American Musical Supply

Rated by
50,000 customers
since 1999
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 93% 95%
Neutral 6% 3% 2%
Negative 4% 4% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

Item was out of stock but when they got it in they sent it to me overnight which was great! Will highly reccommend American Musical Supply and will order again from them.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 05, 2009

product was just right and on time
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

A big MusiciansFriend fan, I was pleased with the AMS product selection (Zoom and Behringer) and the fast delivery. LOVE that scratch - n - dent! I have been looking for a mark and have yet to find one. Just keep those catalog covers family-friendly...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I haven't checked the item out yet to make sure it works, but did take it out of the box and it wasn't broken. If it works, will keep. It was bigger than I expected, but think I can work around that.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

while the Hdmix was in transit, i found it for a cheaper price and they honored that lower price! Way cool! yet I'm still waiting on the back orderd case.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

A perfect experience, great job, the payment plan was great i will use them again and so will my friends!!!!!!!!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

quick response - itema as listed
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

What an awesome company! The absolute fastest delivery of my order in the twenty years i've been a musician.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 03, 2009

the bass cab was badly repackaged...it looks like a scratch n dent, but it was sold as new n i paid full price...i'm currently testing it...it does need to be opened and cleaned inside to remove styrofoam particles.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

good quick delivery
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