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Castle Ink Cartridges Report Card & Customer Reviews

Ratings Report Card*

Castle Ink Cartridges Castle Ink Cartridges

Rated by
1,000 customers
since 2006
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 85% 85%
Neutral — 2% 3%
Negative 5% 13% 12%
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*Ratings are for the past 90 days only.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 31, 2009

i thought i was buying original manufactored cartridges not remanufactured cartridges
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 26, 2009

Very good company - sent order quickly - prices were low and quality was high. Look forward to using them in the future and will recommend them to all my friends
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

I received my ink on time but had trouble getting my cartriges to work right, my husband had to go out and buy a black cartrige just to be able to print, other then that they seem fine.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

Always the best prices, always on time delivery. I'll never go anywhere else for ink. Thanks again!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

LOVE IT. My sister has bought ink from you because I recommended it.!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

Had mo need to call or fax anyone. My order too a day os so longer than the Co I have ordered from before but not an unreasonable length of time. The price was good. Will continue to order from castleink.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

not sure what to expect due to cost of products purchased, But once they were in use they worked very well. I have and will continue to recommend Castle ink to my friends.......Thanks
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 23, 2009

RECEIVED ORDER AFTER I MADE SEVERAL ATTEMPTS TO FIND OUT IF IT WAS SENT. STAT INFO LISTED NOTHING ABOUT SHIPPING,THO PROMISED DIDN'T RECEIVE EMAIL WHEN SHIPPED. ITEMS REC'VD WERE DRY & UNUSABLE. AFTER MANY CALLS REC'VD EMAIL WITH A R/A LABEL
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

I am very impressed at the speed which the product arrived! Thank you!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

you failed to mention that lexmark would void my warrenty and would refuse to work properly with remanufactured cartriges
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