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TigerDirect.com Report Card & Customer Reviews

Ratings Report Card*

TigerDirect.com TigerDirect.com

Rated by
375,000 customers
since 2000
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 96% 95%
Neutral 2% 2% 2%
Negative 4% 2% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 22, 2009

I sent an email describing the issue i had Called when i didnt get my item called and arranged for me to pick it up because i needed it for a party and monday was not going to work. Getting a truck,gasing it,driving across town,and taking the truck back.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 22, 2009

Products that I ordered were on time and worked perfectly. I am completely satisfied with my purchase and the deal that I got. I will certainly order any needed computer parts in the future from TigerDirect...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 22, 2009

I thought the SATA cable came with the hard drive. I remember checking to see what was included with the product and read the cable was included. A minor inconvenience.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 22, 2009

Very happy with the whole order
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 22, 2009

very good
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 22, 2009

tigerdirect has always had great prices and very reonable shipping cost with fast action. they have been helpful with my questions, and always willing to help.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 22, 2009

I was very happy with my experience. Shipping was fast and the website worked perfectly. I will definitely be back for more purchases in the future.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 22, 2009

My Dell C640 is no longer a slug. I actually called customer service on which item I needed. Right parts and runs super fast now.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 22, 2009

Love ordering from TigerDirect
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 22, 2009

It was all good as always
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