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Full Review for Buy.com

Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor

Would shop here again: 3.0 Would shop here again
Overall rating: 10.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 7.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 9.0 Variety of shipping options
Charges stated clearly before order submission: 7.0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 10.0 On-time delivery
Product met expectations: 3.0 Product met expectations
Customer support: 6.0 Customer support

by Online Shopper, Nov 05, 2009

The item does not work properly. I requested a replacement to date no response on return or reolacement

Store Response

We sincerely apologize for this inconvenience. Since you are not completely satisfied with your order, we have issued you an RMA and pre-paid shipping label to have the item returned back to us for a replacement. If you would like to discuss the issue with us and tell us how we could make your next shopping experience better please contact Jamie at 877-880-2308
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